Guildquality

Providing Value for 36 Years

GuildQuality

There are currently over 1,000 James Hardie contractors that are monitored by GuildQuality for customer satisfaction. GuildQuality is a third-party customer satisfaction firm hired by James Hardie to collect reviews on all residential installs across the country. And for nine consecutive years, Sideco has won the James Hardie Service Excellence Award based on the reviews and customer ratings we have received.

Since 2011, when Sideco first enrolled in the GuildQuality program (as required by James Hardie), we have amassed over 472 full, in-depth reviews. 472 reviewers have answered the question, "Would you recommend Sideco?", and all 472 responded that that indeed would. Anyone and everyone can access all of these reviews at www.guildquality.com/sidecoinc. Sideco has nothing to do with the collection of these reviews, nor are they ever altered in any way.

No other siding, window, deck company—whether in Little Rock, Arkansas, or even the country—comes close to matching Sideco's level of customer satisfaction.
Held to a higher Standard

Guild Quality Survey Questions 

1

Likely to Recommend

I am likely to recommend Sideco Inc. to a friend. 
2

Clean

Sideco Inc. left the job site clean.
3

Safe

Sideco Inc. kept the job site safe throughout my project.
4

Communication

Sideco Inc. communicated with me effectively.
5

Quality of Materials

I am satisfied with the quality of materials used.
6

Quality of Workmanship

I am satisfied with the quality of the workmanship.
7

Professional & Organized

Sideco Inc. was professional and organized.
8

Schedule

Sideco Inc. adhered to our agreed upon schedule.
9

Value

I received a fair value for my money.
10

Recognized Excellence

Is there anyone at Sideco Inc. you would like to recognize for their exceptional service?
11

Areas for Improvement

Which areas, if any, did Sideco Inc. fall short of your expectations?
12

Areas of Satisfaction

Which areas, if any, did Sideco Inc. meet or exceed your expectations?

Completed Reviews

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